Why choose Protium Money?

  • No paperwork: no physical documents and no waiting in line!
  • Quick and simple application process: from filling out your details to receiving your loan, everything is digital
  • Instant approval: it takes mere minutes to receive your loan with Protium money!

With Protium Money,
you can now shop from Samsung!

Here’s how it works...

Step 1

Fill your personal information like name, contact details, Permanent Account Number, etc.

Step 2

Upon selecting your product, complete your
e-KYC through your Aadhaar number.

Step 3

Set up auto-debit for your loan repayments.

And voila,
you’ll receive your loan!

Enjoy your new Samsung product and don’t forget to make your payments on time!

Samsung store locations.

  • Bangalore


Protium-Samsung FAQs

Customer Support FAQs

  1. 1. When is my EMI due date?
    3rd of every month.
  2. 2. Why is my phone locked, even after the payment is made?
    Payments can take up to 2 hours to reflect in the system. Request you to contact our customer support if it is taking longer than the expected time at wecare@protium.co.in.
  3. 3. Money was deducted from my account, but my phone is still locked.
    Please contact our customer support team at wecare@protium.co.in, we will try and resolve it as soon as possible.
  4. 4. Documents needed for me to check eligibility for my loan?
    • Contact details including mobile number/email id, Address and PAN number
    • Relevant KYC documents (Aadhar, PAN)
    • Click a selfie for KYC validation
    • Requisite employment details
    • Bank account details for auto debit registration


  5. 5. Can the approved loan on Samsung be used for the purchase of multiple devices?
    Loan is pre-approved only for the purchase of 1 device. If the customer wishes to avail loan for another device, the customer can avail it only after repaying the availed earlier loan.
  6. 6. Can I uninstall Samsung Finance + app after my purchase?
    No, it can only be uninstalled once the loan is repaid and closed.
  7. 7. What are the modes of repayment?
    • E-Mandate
    • Protium Website
    • BBPS (PhonePe, Google Pay, Paytm, BHIM, etc)
    • SF+ App
    • Airtel Payment banking (Cash)


  8. 8. Can I pre-close my loan?
    Yes, you can make the payment through your SF+ app or write to us at wecare@protium.co.in.
  9. 9. Will I be charged on the pre-closure?
  10. 10. Can I change my EMI due date?
  11. 11. When can I get my NOC?
    You will receive NOC after 3 days from loan closure.
  12. 12. What is my loan processing fee?
    INR 399/-
  13. 13. How do I contact customer support?
    Samsung Customer support toll-free number: 1800 209 1119 or write to us at wecare@protium.co.in.

Dealer Support FAQs

  1. 1. When will we receive all our disbursement amounts?
    You will receive your disbursement amount in 3 slots throughout the day. The 3 slots would be 12 PM, 4 PM, 9 PM.
  2. 2. How can I get my bank account details, PAN, and GST modified?
    Please write to us at wecare@protium.co.in for any modifications to your documents.
  3. 3. Issues pertaining to customer loan application journey.
    Please write to us at wecare@protium.co.in.
  4. 4. Issues pertaining to dealer enrollment journey.
    Please write to us at wecare@protium.co.in.


Protium-Samsung Terms and Conditions.

Click Here

Protium Testimonials.


“I wanted to invest in my business so I applied and got a loan of 2.5 lakhs within 48 hours. I was very happy I got the funds when I needed them. Thanks to Protium!”


Nitish Kumar Jha

“Early Settlement Program enabled me to be more productive and efficient, giving me the freedom and time to focus on running the business... Thank you to team Protium for the service!”


Yash Prajapati

“Protium’s Surat branch provided us a loan for our business needs. It was a quick, convenient and hassle-free experience. We’re really thankful to Protium for fulfilling our needs!”


Mahipal Yadav

“We faced many cash flow problems in 2020. We connected with Protium Sakshara during that time. The entire process was very fast and approval was given immediately. We were left in no uncertainty. Thanks to Protium Sakshara, we are now in a healthy position.”