At Protium, we go to incredible lengths to ensure an exceptional customer experience at every interaction. Our team constantly works on making your journey with us consistently simpler, faster and easier than before.
We know, however, that you might have an interaction with us that is less than ideal and would want to escalate it in order to reach a resolution. Should that be the case, please email us at email@example.com or you can reach out to us at +91 882 882 0004 and our team would be more than happy to assist you.
Customer Care Details
Protium Money Complaints or Grievances
After interacting with our team, if you feel the resolution that has been suggested by our team is unsatisfactory or not suitable to your needs, you may then reach out to the Nodal Officer. The Nodal Officer can be contacted anytime from Monday to Friday between 9:30 AM and 5:30 PM.
For details, please refer to the below link: https://protium.co.in/regulatory/grievance-redressal-policy/