Complaints or Grievances

At Protium, we go to incredible lengths to ensure an exceptional customer experience at every interaction. Our team constantly works on making your journey with us consistently simpler, faster and easier than before.  

We know, however, that you might have an interaction with us that is less than ideal and would want to escalate it in order to reach a resolution. Should that be the case, please email us at customerservice@protium.co.in or you can reach out to us at +91 882 882 0004 and our team would be more than happy to assist you.

Protium Money Complaints or Grievances

If you have any complaints or grievances about any product or service of Protium Money, please reach out to us at wecare@protium.co.in or contact us on 18008432466. Our team will be happy to assist you.

Nodal Officer

After interacting with our team, if you feel the resolution that has been suggested by our team is unsatisfactory or not suitable to your needs, you may then reach out to the Nodal Officer. The Nodal Officer can be contacted anytime from Monday to Friday between 9:30 AM and 5:30 PM.
Ashish Kothiyal  | Head Compliance 

Address: 244, 2nd Floor, Fortune Summit IT Park, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Sector 6, HSR Layout, Bengaluru, Karnataka 560068

Email ID: nodal.officer@protium.co.in
Phone: +91 8591984415