Complaints or Grievances

At Protium, we go to incredible lengths to ensure an exceptional customer experience at every interaction. Our team constantly works on making your journey with us consistently simpler, faster and easier than before.  

We know, however, that you might have an interaction with us that is less than ideal and would want to escalate it in order to reach a resolution. Should that be the case, please email us at customerservice@growthsourceft.com or you can reach out to us on +91 9321821614 and our team would be more than happy to assist you.

Nodal Officer

After interacting with our team, if you feel the resolution that has been suggested by our team is unsatisfactory or not suitable to your needs, you may then reach out to the Nodal Officer. The Nodal Officer can be contacted anytime from Monday to Friday between 9:30 AM and 5:30 PM.

Ashish Kothiyal  | Head Compliance 

Address: 244, 2nd Floor, Fortune Summit IT Park, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Sector 6, HSR Layout, Bengaluru, Karnataka 560068

Email ID: nodal.officer@protium.co.in

Phone: +91 8591984415